Back to Top

Billing Policies

Bulk Billing is available all day for most doctors before 3:00PM, however please refer to each doctor's billing policies below when booking online or over the phone. Patients who are 15 and under, holders of a Centrelink health care concession card or a pension card who book in with doctors will be bulk billed throughout the day on weekdays.

On weekends, most of our doctors are private billing which means that you will incur a private fee if you see a doctor. This includes Healthcare Card Holders and patients 15 and under. Some doctors may bulk bill on weekends. Please contact reception for more information.

If a telephone appointment falls under a private billing time, the same rules as in-person appointments apply.


WEEKDAY DOCTORS PRIVATE BILLING RULES

Please find below the billing rules for our weekday doctors:

DOCTOR

BILLING RULES

Dr David Jones and Dr Aly Khanbhai

Privately bills after 3:00 PM (Healthcare Card holders and patients 15 and under will be bulk billed)

Dr Caroline Smith and Dr Arezoo Hakki

Privately bills after 3:00 PM (Healthcare Card holders and patients 15 and under will be bulk billed)

Dr Andrew Rushton

Privately bills after 3:00 PM (Healthcare Card holders and patients 15 and under will be bulk billed)

Dr Aldo Riquelme

Privately bills after 4:00 PM (Healthcare Card holders and patients 15 and under will be bulk billed)

Dr Daisy De La Hunty

Privately bills after 4:00 PM (Healthcare Card holders and patients 15 and under will be bulk billed)

All other doctors bulk bill all day

 


WEEKEND DOCTORS PRIVATE BILLING RULES

Please find below the billing rules for our weekend doctors. If you do not see the doctor on the list for your weekend appointment, please contact reception.

DOCTOR

BILLING RULES

DOES WEEKEND TELEPHONE CONSULT?

Dr Aly Khanbhai

Privately bills all patients (including Healthcare Care holders and patients 15 and under)

   No

Dr Aldo Riquelme

Dr Arezoo Hakki

Dr Andrew Rushton

Dr Jenny Lugovskya

Dr Jessica Vincent

Privately bills all patients (including Healthcare Care holders and patients 15 and under)

   No

Dr Julia Conway

Bulk bills all patients (Healthcare Card holders and patients 15 and under will be bulk billed)

   Yes

Dr Robin Kirk

Dr Ullah Mohammad

 

Please note that we are unable to perform procedures or medicals (including workplace and drivers medicals) on weekends. Please kindly contact reception to book in during the week.

Other Types of Appointments

Workers Compensation and Motor Vehicle appointments (covered under ICWA) will incur a private fee that must be settled on the day. Please contact reception for more information on these services.

Appointments that do not fall into the pre-mentioned groups (for example patients not covered by Medicare) and who are not DVA, Workers Compensation or Motor Vehicle patients, will incur a private fee of which the patient can claim themselves.

Medicare eligible health care assessments, chronic illness management care plans and mental health care plans are always bulk billed for everyone.

We can help you claim your rebate back from Medicare on the day. If you have registered your bank details with Medicare your rebate is available to you almost immediately.

Appointments for more specialised services such as Implanon Insertion / Removal, IUD Insertion / Removal and Full Body Mapping,  will incur a private fee at all times for all patients and will require an initial consult first and then a separate consult for the procedure. 

For any pregnancy related appointments, please contact reception to book an appointment. 

On Saturdays we are now open from 8:30am to 5.00pm and on Sundays from 10.00am to 2.00pm. Please be aware of private billing fees on these days.

The GP Super clinic welcomes New Patients at all times for available appointments and bookings can be made online 24/7 or by calling the clinic on 08 9374 7000 during opening hours.

 

Assisting with your claim

If you are entitled to a Medicare rebate, we are able to assist you with your claim.
There are three ways we can do this:

(1) - Direct Refund
If you have a card with a savings or cheque account, we will able to refund your rebate straight back to you after you have paid.

This method does not work with NFC Cards (Apple Pay, Google Pay etc.)

 

(2) - Medicare Online
We can also claim online through Medicare and the rebate will be credited to you through your nominated bank account with Medicare.

 

(3) - In-Person
We can provide you a receipt for your consult and you can claim it yourself over the phone, in person or online with Medicare.

 

Please note that if the patient is 15 years or under, we will not be able to process the claim on your behalf. At the end of the consult, we will provide you with a receipt and you can claim it over the phone, in person or online with Medicare.

If you have any questions, please contact reception for assistance.

Book Online

BOOK GP APPOINTMENT